Account Login
  • 21 Jan 2021
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Account Login

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Account Login

After you have registered an account with MasterflexLive®, you can login into your account with the MasterflexLive® Mobile app on either an Android or iOS device.

From the Login Screen enter your account credentials and click the Sign In button:

If your credentials are correct, you'll be taken to the Devices list:

If there is an issue with the credentials you have entered, an error message will be displayed:

Forgot Password

If you have forgotten your account password, see Password Recovery for more details.

Password Expired

Attempting to log in with an expired password will automatically display the password reset dialog.

Enter the email address associated with your account and you will receive an email with the instructions required to reset your password.

In addition to the standard popup dialog, the main welcome message will indicate that the password needs to be reset, the password field will turn red and a Reset Password button will be displayed.

Login Options

The MasterflexLive® Mobile App provides several options to enhance your login experience such as remembering your account credentials and automatically logging in. Additionally, on mobile devices that support it, you can enable Biometric Login to enhance your login security.

See the Login Options section for more details.

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